Sunrise GmbH

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    "title": "1st Level Tech Care Specialist 80-100%",
    "description": "Offre d'emploi : 1st Level Tech Care Specialist 80-100% -- Sunrise GmbH, Zurich (Headquarter).\n\nRejoignez Sunrise en tant que 1st Level Tech Care Specialist. Un environnement implique vous attend!\nTâches\n•\nGérer les demandes techniques et les pannes des clients B2B.\n•\nCoordonner les actions pour rétablir les services techniques.\n•\nCommuniquer efficacement avec clients et partenaires.\nCompétences\n•\nFormation technique et 3 ans d'expérience en service client.\n•\nExpertise en infrastructures LAN/WAN et VOIP.\n•\nCompétences en communication en plusieurs langues.\nBei Sunrise denken wir grösser, gehen weiter und schaffen Neues. Für uns bedeutet Arbeitskultur: gemeinsam Grosses schaffen. Hier treffen Respekt und frische Ideen auf echtes Teamwork - jede Stimme zählt, jede Perspektive macht uns stärker. Unsere Leidenschaft treibt uns an, Neues zu wagen und ständig zu wachsen. Klingt nach dir? Dann werde Teil unserer Erfolgsgeschichte.\nAls 1st Level Tech Care Specialist fungierst du als erste Anlaufstelle für unsere Kund:innen bei technischen Fragestellungen und Störungen. Mit deiner fachlichen Expertise stellst du effiziente und qualitativ hochwertige Lösungen sicher und leistest einen wesentlichen Beitrag zu einer positiven Kundenerfahrung.\nDEINE CHALLENGE:\n•\nAuf Stufe 1st-Level B2B Störungsmeldungen eigenständig annehmen, priorisieren und professionell bearbeiten\n•\nInitiierung, Leitung und Koordination von technischen und administrativen Massnahmen zur Wiederherstellung der Infrastrukturen und Dienste unserer Geschäftskunden\n•\nProfessionelle und kompetente Kommunikation mit unseren Kunden, Partnern und internen Stellen\n•\nAnalyse und Konfiguration von CPE (Modems, Router usw.)\n•\nKoordination von internen und externen Techniker zur Wiederherstellung der Services\n•\nBearbeiten von Incidents, Service Requests und Changes in unserem Ticketsystem\n•\nMitarbeit im 24/7 Schichtbetrieb, inklusive Nacht-, Wochenend-, Sonn- und Feiertagsdiensten sowie Pikett-Einsätzen\nDEINE SKILLS:\n•\nAbgeschlossene technische Berufslehre, mit mindestens 3 Jahre Erfahrung im technischen Kundendienst und eine entsprechende Weiterbildung oder mehrjährige Berufserfahrung im Bereich Netzwerktechnologien und ICT-Dienstleistungen\n•\nDetailliertes und tiefes Fachwissen auf den OSI-Layern 1-3, respektive in den Disziplinen LAN/WAN-, VOIP- und ICT-Infrastrukturen sowie sehr gute Kenntnisse der Grundlagen von IP, Routing, VPN und Internet\n•\nWeiterbildungen und Hersteller-Zertifizierungen im Bereich VOIP, ICT, und idealerweise eine CCNA-Zertifizierung oder äquivalente mehrjährige Berufserfahrung im Cisco-Umfeld\n•\nGrosses Interesse an ICT-Technologien und die Bereitschaft, Dein Fachwissen in der Breite und Tiefe weiterzubilden\n•\nAufgeschlossene und kommunikative Persönlichkeit, die kunden- und lösungsorientiert handelt\n•\nAusgewiesener Teamplayer mit der Fähigkeit mit internen Stellen, Partnern und mit unseren Geschäftskunden professionell zu kommunizieren\n•\nFliessende Sprachkenntnisse in Deutsch, Französisch und Englisch (zwingend), Italienisch von Vorteil\nBei Sunrise arbeitest du in einem dynamischen und multinationalen Umfeld, in dem jede Stimme gehört, Perspektiven geteilt und Werte gelebt werden. Vielfalt ist für uns nicht nur ein Programm, sondern Teil unserer DNA. Weil wir unsere Unterschiede feiern, erreichen wir gemeinsam Grosses.\nSunrise ist Partner von «Advance Gender Equality in Business», Träger des Schweizer LGBTI-Labels und mit «Fair-ON-Pay Advanced» für die gleiche Bezahlung gleichwertiger Arbeit für alle zertifiziert.\nBist du bereit für die Herausforderung? Dann werde Teil des Teams und gestalte aktiv unsere Zukunft!\n#ChallengersWanted\nHinweis für Agenturen: Bewerbungsunterlagen, die von Vermittlungsagenturen oder ähnlichen Stellen eingesandt oder hochgeladen werden, sind nicht erwünscht und werden daher nicht berücksichtigt und gelöscht.\n#LI-NF1\n\nN'attendez pas -- envoyez votre candidature a Sunrise GmbH aujourd'hui.",
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    "title": "OTT Platforms Specialist- full stack Engineer 80-100%",
    "description": "Offre d'emploi : OTT Platforms Specialist- full stack Engineer 80-100% -- Sunrise GmbH, Zurich.\n\nRejoignez Sunrise en tant que spécialiste OTT et ingénieur full stack ! Un environnement dynamique et inclusif vous attend.\nTâches\n•\nAssurer la gestion complète des plateformes MySports Digital.\n•\nTraduire les exigences commerciales en concepts techniques efficaces.\n•\nCoordonner les équipes de développement internes et externes.\nCompétences\n•\nExpérience en gestion de produits et en développement logiciel exigée.\n•\nCompétences solides en architecture IT et cloud.\n•\nExcellentes capacités de communication et de gestion des parties prenantes.\nBei Sunrise denken wir grösser, gehen weiter und schaffen Neues. Für uns bedeutet Arbeitskultur: gemeinsam Grosses schaffen. Hier treffen Respekt und frische Ideen auf echtes Teamwork - jede Stimme zählt, jede Perspektive macht uns stärker. Unsere Leidenschaft treibt uns an, Neues zu wagen und ständig zu wachsen. Klingt nach dir? Dann werde Teil unserer Erfolgsgeschichte.\nDu übernimmst die End-to-End-Verantwortung für die MySports Digital Plattformen - von der strategischen Weiterentwicklung über die Konzeption und Umsetzung bis hin zum stabilen Betrieb. Dabei agierst Du zwischen Business, Produkt und Engineering und stellst sicher, dass die Anwendungen technisch exzellent, nutzerzentriert und wirtschaftlich erfolgreich sind. So gestaltest Du die digitale Zukunft von MySports aktiv mit.\nDEINE CHALLENGE:\n•\nTechnische Gesamtverantwortung für die Mysports Digital Plattformen über den gesamten Produktlebenszyklus\n•\nÜbersetzung von Business-Anforderungen in technische und funktionale Konzepte sowie Definition und Priorisierung der Produkt-Roadmap\n•\nSteuerung und Koordination externer Dienstleister und interner Entwicklungsteams\n•\nMitwirkung an Architektur- und Technologieentscheidungen\n•\nSicherstellung von Code-Qualität, Skalierbarkeit, Security und Performance durch enge Zusammenarbeit mit Entwicklern\n•\nUnterstützung bei Debugging, technischen Reviews und Lösungsdesigns\n•\nKontinuierliche Optimierung durch Nutzerfeedback, Analytics und A/B-Tests\n•\nVerantwortung für Release-Planung sowie Monitoring und Incident-Management\nDEINE SKILLS:\n•\nMehrjährige Erfahrung im App-, Produkt- oder Technical Management\n•\nSolider technischer Hintergrund (z. B. Software Engineering, Informatik oder vergleichbar)\n•\nPraktische Erfahrung in der Entwicklung oder im technischen Design von Apps (iOS, Android, Web oder Cross-Platform)\n•\nVerständnis moderner IT-Architekturen, Cloud-Plattformen und Schnittstellen\n•\nHohe Eigenverantwortung und Ownership-Mentalität\n•\nStarke analytische und konzeptionelle Fähigkeiten\n•\nAusgeprägte Kommunikations- und Stakeholder-Management-Skills\n•\nHands-on-Mentalität gepaart mit strategischem Denken\n•\nFliessende Deutsch- sowie verhandlungssichere Englischkenntnisse\nBei Sunrise arbeitest du in einem dynamischen und multinationalen Umfeld, in dem jede Stimme gehört, Perspektiven geteilt und Werte gelebt werden. Vielfalt ist für uns nicht nur ein Programm, sondern Teil unserer DNA. Weil wir unsere Unterschiede feiern, erreichen wir gemeinsam Grosses.\nSunrise ist Partner von «Advance Gender Equality in Business», Träger des Schweizer LGBTI-Labels und mit «Fair-ON-Pay Advanced» für die gleiche Bezahlung gleichwertiger Arbeit für alle zertifiziert.\nBist du bereit für die Herausforderung? Dann werde Teil des Teams und gestalte aktiv unsere Zukunft!\n#ChallengersWanted\nHinweis für Agenturen: Bewerbungsunterlagen, die von Vermittlungsagenturen oder ähnlichen Stellen eingesandt oder hochgeladen werden, sind nicht erwünscht und werden daher nicht berücksichtigt und gelöscht.\n#LI-NW1\n\nRejoignez Sunrise GmbH et donnez un nouvel elan a votre carriere.",
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    "title": "Influencer Relations Manager 80-100%",
    "description": "Poste a pourvoir : Influencer Relations Manager 80-100% -- Zurich (Headquarter) -- Sunrise GmbH.\n\nAt Sunrise, we think bigger, go further and create new ideas. For us working culture means achieving great things together. It's where respect and innovative ideas combine with real teamwork - every voice counts, every perspective makes us stronger. Our passion spurs us on to try new things and grow continuously. Sound like you? Then join our success story.\nAs Influencer Relations Manager, you will own and scale our influencer and creator ecosystem as a key driver of brand relevance in the Swiss market. You will play a central role in strengthening the positioning of Sunrise and Yallo by building impactful, long-term collaborations with creators that resonate with our target audiences.\nYOUR CHALLENGE:\n•\nDefine and execute the influencer marketing strategy across key platforms (Instagram, TikTok, YouTube), aligned with brand and campaign objectives for Sunrise and Yallo\n•\nBuild, manage, and grow a high-quality creator network in Switzerland, focusing on long-term partnerships over one-off activations\n•\nLead end-to-end influencer collaborations: briefing, negotiation, contracting, content approval, and performance tracking\n•\nEnsure strong creator-brand fit, audience relevance (CH focus), and high-quality, platform-native storytelling\n•\nManage influencer campaigns as a key preference layer within all stages of the purchase funnel\n•\nManage budgets, optimize spend efficiency, and increase transparency in creator investments\n•\nTrack and analyze performance (reach, engagement, watchtime, CPM, conversions) and continuously optimize approach\n•\nStay on top of platform trends, creator landscape, and emerging formats to drive innovation\nYOUR SKILLS:\n•\nYou have a degree in Business Administration, Marketing, Communication or a comparable qualification\n•\nYou bring 3+ years of background in influencer marketing in Switzerland (agency or in-house) and a strong understanding of the local creator landscape\n•\nYou have built and managed a creator network and are motivated to continuously grow it through active networking and outreach\n•\nYou are a strong negotiator, confident in pricing, buyouts and contracts with creators\n•\nYou combine a data-driven, analytical mindset with strong relationship-building skills\n•\nYou are an outgoing, professional team player who takes ownership and thrives in a dynamic, cross-functional environment\n•\nYou are fluent in German and English and have solid working proficiency in French; you are flexible and willing to occasionally work outside regular hours (e.g. events, shoots, weekends)\nAt Sunrise, you'll be working in a dynamic and multinational environment where every voice is heard, perspectives are shared and values are lived. Diversity isn't just a program for us, it's part of our DNA. By celebrating our differences, we achieve great things together.\nSunrise has partnered with «Advance - Gender Equality in Business». We've also been awarded the Swiss LGBTI label and «Fair-ON-Pay Advanced» certification as recognition for offering all our employees equal pay for work of equal value.\nReady to rise to the challenge? Then join the team and actively shape our future!\n#ChallengersWanted\nInformation for agencies: Application dossiers sent or uploaded by placement agencies or similar are not desired, will therefore not be considered and will be deleted.\n#LI-SJ1\n\nCe poste est a pourvoir rapidement. Candidatez sans tarder.",
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    "title": "Senior Acquisition Manager 80-100%",
    "description": "Sunrise GmbH recrute un(e) Senior Acquisition Manager 80-100% a Zurich (Headquarter).\n\nAt Sunrise, we think bigger, go further and create new ideas. For us working culture means achieving great things together. It's where respect and innovative ideas combine with real teamwork - every voice counts, every perspective makes us stronger. Our passion spurs us on to try new things and grow continuously. Sound like you? Then join our success story.\nAs a Senior Acquisition Manager, you are responsible for defining and executing the end-to-end acquisition strategy across Mobile, Internet, TV, and Value-Added Services (VAS) for residential customers. You own the acquisition roadmap and ensure strong alignment across all commercial channels and customer touchpoints. In this role, you drive sustainable growth, optimize conversion performance, and ensure a consistent, premium customer background in line with our challenger positioning in the Swiss market.\nYOUR CHALLENGE:\n•\nOwn and continuously evolve the acquisition strategy and roadmap across all product lines, ensuring alignment with related initiatives (e.g., cross-sell)\n•\nDrive net customer growth by identifying opportunities across segments, products, and channels\n•\nEnsure strong alignment and execution across all key sales channels (retail, indirect partners, tele-channels, and digital)\n•\nDefine, track, and optimize key KPIs such as conversion, cost per acquisition, and acquisition quality\n•\nCollaborate cross-functionally with Sales, Marketing, Customer Care, and CRM/Base Management teams\n•\nDesign and execute targeted acquisition campaigns and offers with consistent positioning across all touchpoints\n•\nOptimize the end-to-end acquisition journey using data and insights to remove friction, improve performance, and ensure compliance with processes, brand, and regulations\nYOUR SKILLS:\n•\nDegree in Business Administration, Marketing, Economics, or a related field\n•\nSeveral years of expertise in customer acquisition, sales, or commercial roles, ideally within telecommunications or subscription-based industries\n•\nProven track record in managing multi-channel acquisition strategies\n•\nStrong understanding of the Swiss market and competitive landscape is an advantage\n•\nExperience working with retail, indirect channels, and digital sales environments\n•\nStrong analytical skills with a data-driven mindset\n•\nExcellent stakeholder management and communication skills\n•\nFluent in English; German and/or French is a strong advantage\nAt Sunrise, you'll be working in a dynamic and multinational environment where every voice is heard, perspectives are shared and values are lived. Diversity isn't just a program for us, it's part of our DNA. By celebrating our differences, we achieve great things together.\nSunrise has partnered with «Advance - Gender Equality in Business». We've also been awarded the Swiss LGBTI label and «Fair-ON-Pay Advanced» certification as recognition for offering all our employees equal pay for work of equal value.\nReady to rise to the challenge? Then join the team and actively shape our future!\n#ChallengersWanted\nInformation for agencies: Application dossiers sent or uploaded by placement agencies or similar are not desired, will therefore not be considered and will be deleted.\n#LI-SJ1\n\nNe laissez pas passer cette offre -- postulez maintenant.",
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    "description": "Sunrise GmbH recrute un(e) Performance Manager 80-100% a Zurich (Headquarter).\n\nAt Sunrise, we think bigger, go further and create new ideas. For us working culture means achieving great things together. It's where respect and innovative ideas combine with real teamwork - every voice counts, every perspective makes us stronger. Our passion spurs us on to try new things and grow continuously. Sound like you? Then join our success story.\nAre you passionate about turning data into meaningful insights that drive real operational impact? We are looking for a Performance Manager to strengthen our Finance organization supporting Procurement, Supply Chain, and Facility Management in making smarter, faster, and more transparent decisions. In this role, you will own the delivery of key financial reports and scorecards, enhance our KPI landscape, and champion a culture of continuous improvement. If you thrive in a dynamic environment, enjoy working cross-functionally, and bring strong analytical and organizational skills, we'd love to meet you.\nYOUR CHALLENGE:\n•\nSupport the Senior Manager Performance in driving preparation activities and providing reporting support for financial controls, including monthly reporting, RAM, and the budgeting cycle\n•\nManage financial control inputs for Procurement, Supply Chain, and Facility Management, ensuring accurate reporting and insightful analysis to improve understanding of key drivers and identify improvement opportunities\n•\nOversee the Procurement, Supply Chain Management, and Facility Management scorecards, ensuring timely, transparent reporting based on reliable data sources and robust logic\n•\nLead root cause analyses for underperforming KPIs and coordinate gap-closing actions in collaboration with Procurement, Supply Chain and Facility Management teams\n•\nSupport annual, quarterly, and monthly performance management and budgeting processes, ensuring alignment with organizational requirements\n•\nDrive the development, enhancement, and standardization of KPIs to support performance improvements and foster a continuous improvement mindset across teams\n•\nSupport process improvement initiatives and projects by providing financial insights and analysis\nYOUR SKILLS:\n•\nBachelor's degree or relevant professional experience in financial reporting or controlling or data analytics\n•\nStrong organizational discipline and a continuous improvement mindset\n•\nExcellent communication skills, ability to challenge across levels and teams\n•\nStrong analytical capabilities and advanced data handling skills\n•\nProficiency in using automated reporting solutions and data-visualization tools (e.g., Power BI, Tableau, or similar) to build, maintain, and improve reporting processes\n•\nProficiency in SAP\n•\nFluency in English and German (written and spoken)\nAt Sunrise, you'll be working in a dynamic and multinational environment where every voice is heard, perspectives are shared and values are lived. Diversity isn't just a program for us, it's part of our DNA. By celebrating our differences, we achieve great things together.\nSunrise has partnered with «Advance - Gender Equality in Business». We've also been awarded the Swiss LGBTI label and «Fair-ON-Pay Advanced» certification as recognition for offering all our employees equal pay for work of equal value.\nReady to rise to the challenge? Then join the team and actively shape our future!\n#ChallengersWanted\nInformation for agencies: Application dossiers sent or uploaded by placement agencies or similar are not desired, will therefore not be considered and will be deleted.\n#LI-NW1\n\nN'attendez pas -- envoyez votre candidature a Sunrise GmbH aujourd'hui.",
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    "title": "Key Account Manager 80-100%",
    "description": "Sunrise GmbH ouvre un poste de Key Account Manager 80-100% a Zurich (Headquarter).\n\nRejoignez Sunrise en tant que Key Account Manager. Un environnement determine vous attend.\nTâches\n•\nAcquérir de nouveaux clients et développer des comptes existants.\n•\nAssurer la satisfaction client par un contact régulier.\n•\nGérer les prévisions et plans des comptes avec précision.\nCompétences\n•\nExpérience en vente et gestion de comptes dans l'ICT.\n•\nCompétences en vente de solutions complexes.\n•\nMaîtrise de l'allemand et de l'anglais préférable.\nBei Sunrise denken wir grösser, gehen weiter und schaffen Neues. Für uns bedeutet Arbeitskultur: gemeinsam Grosses schaffen. Hier treffen Respekt und frische Ideen auf echtes Teamwork - jede Stimme zählt, jede Perspektive macht uns stärker. Unsere Leidenschaft treibt uns an, Neues zu wagen und ständig zu wachsen. Klingt nach dir? Dann werde Teil unserer Erfolgsgeschichte.\nAls Key Account Manager/in liegt Dein Fokus auf der Erreichung der übergeordneten Unternehmens-, Geschäftsbereichs- und Funktionsbereichsziele. Du übernimmst die Verantwortung für die Neukundenakquisition sowie für die kontinuierliche Weiterentwicklung der bestehenden Accounts innerhalb von Business Sunrise. Dabei trägst Du aktiv zur nachhaltigen Geschäftsentwicklung und zum Wachstum des Kundenportfolios bei.\nDEINE CHALLENGE:\n•\nProaktive Akquisition von Neukunden sowie Up-/Cross-Selling bei Bestandskunden und Prospects\n•\nAnalyse und Erfassung von Kundenbedürfnissen und Anforderungen\n•\nFührung von Verkaufs- und Vertragsverhandlungen bis zum Abschluss\n•\nErstellung und Sicherstellung der Qualität von Account-Plänen und Forecasts\n•\nPflege und Weiterentwicklung von Kundenbeziehungen zur Sicherstellung der Kundenzufriedenheit\n•\nProaktive Betreuung bei auslaufenden Verträgen und Identifikation von Verlängerungspotenzialen\n•\nVerantwortung für Umsatz-, Ziel- und Budgeterreichung im eigenen Kundenportfolio\nDEINE SKILLS:\n•\nTechnische und/oder betriebswirtschaftliche Aus- oder Weiterbildung\n•\nNachweisbare Erfahrung im Vertrieb komplexer Lösungen (Farmer & Hunter Profil)\n•\nMehrjährige Berufserfahrung in der ICT-Branche (Carrier & Integration)\n•\nFundierte Erfahrung im New Business sowie im Account Management\n•\nErfahrung im Kundensegment \"Medium\" von Vorteil\n•\nStarke Verhandlungs- und Abschlusskompetenz\n•\nSehr gute Deutschkenntnisse, Englisch von Vorteil\nBei Sunrise arbeitest du in einem dynamischen und multinationalen Umfeld, in dem jede Stimme gehört, Perspektiven geteilt und Werte gelebt werden. Vielfalt ist für uns nicht nur ein Programm, sondern Teil unserer DNA. Weil wir unsere Unterschiede feiern, erreichen wir gemeinsam Grosses.\nSunrise ist Partner von «Advance Gender Equality in Business», Träger des Schweizer LGBTI-Labels und mit «Fair-ON-Pay Advanced» für die gleiche Bezahlung gleichwertiger Arbeit für alle zertifiziert.\nBist du bereit für die Herausforderung? Dann werde Teil des Teams und gestalte aktiv unsere Zukunft!\n#ChallengersWanted\nHinweis für Agenturen: Bewerbungsunterlagen, die von Vermittlungsagenturen oder ähnlichen Stellen eingesandt oder hochgeladen werden, sind nicht erwünscht und werden daher nicht berücksichtigt und gelöscht.\n#LI-ST1\n\nRejoignez Sunrise GmbH et donnez un nouvel elan a votre carriere.",
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    "@id": "https://ch-jobs.com/job/intern-marketing-entertainment-80-100#jobposting",
    "title": "Intern Marketing Entertainment 80-100%",
    "description": "Sunrise GmbH recrute un(e) Intern Marketing Entertainment 80-100% a Zurich (Headquarter).\n\nAt Sunrise, we think bigger, go further and create new ideas. For us working culture means achieving great things together. It's where respect and innovative ideas combine with real teamwork - every voice counts, every perspective makes us stronger. Our passion spurs us on to try new things and grow continuously. Sound like you? Then join our success story.\nJoin our team as a Digital Marketing & Content Intern, where you'll help shape campaigns for TV and streaming experiences. You'll work closely with marketing, content, and product teams to bring engaging entertainment to life across channels. From campaign execution to content planning and UI-related projects, you'll play an active role in delivering impactful user experiences. This is your chance to grow fast, take ownership, and make a visible impact in a dynamic entertainment environment.\nYOUR CHALLENGE:\n•\nSupport the planning and execution of TV and streaming marketing campaigns\n•\nCoordinate and maintain marketing assets across digital and offline channels\n•\nAssist in managing the content editorial calendar (e.g., newsletters, blogs, reels)\n•\nCollaborate with cross-functional teams (content, product, external partners)\n•\nContribute to the development and optimization of the streaming UI expertise\n•\nMonitor campaign performance and prepare basic reports and insights\n•\nSupport day-to-day marketing operations and ongoing project coordination\nYOUR SKILLS:\n•\nCurrently pursuing a degree in Marketing, Communication, Business, or a related field\n•\nStrong interest in digital marketing, entertainment, and streaming platforms\n•\nGood organizational skills with the ability to manage multiple tasks\n•\nAnalytical mindset with attention to detail\n•\nProactive, hands-on attitude and willingness to learn\n•\nStrong communication skills and a collaborative team spirit\n•\nFluent in German and English (French and/or Italian is a plus)\nAt Sunrise, you'll be working in a dynamic and multinational environment where every voice is heard, perspectives are shared and values are lived. Diversity isn't just a program for us, it's part of our DNA. By celebrating our differences, we achieve great things together.\nSunrise has partnered with «Advance - Gender Equality in Business». We've also been awarded the Swiss LGBTI label and «Fair-ON-Pay Advanced» certification as recognition for offering all our employees equal pay for work of equal value.\nReady to rise to the challenge? Then join the team and actively shape our future!\n#ChallengersWanted\nInformation for agencies: Application dossiers sent or uploaded by placement agencies or similar are not desired, will therefore not be considered and will be deleted.\n#LI-KD1\n\nInteressé(e) ? Postulez directement sur notre site.",
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    "title": "Key Account Manager 80-100%",
    "description": "Poste a pourvoir : Key Account Manager 80-100% -- Zurich (Headquarter) -- Sunrise GmbH.\n\nRejoignez Sunrise en tant que Key Account Manager. Un environnement energique vous attend.\nTâches\n•\nAcquérir de nouveaux clients et développer des comptes existants.\n•\nAssurer la satisfaction client par un contact régulier.\n•\nGérer les prévisions et plans des comptes avec précision.\nCompétences\n•\nExpérience en vente et gestion de comptes dans l'ICT.\n•\nCompétences en vente de solutions complexes.\n•\nMaîtrise de l'allemand et de l'anglais préférable.\nBei Sunrise denken wir grösser, gehen weiter und schaffen Neues. Für uns bedeutet Arbeitskultur: gemeinsam Grosses schaffen. Hier treffen Respekt und frische Ideen auf echtes Teamwork - jede Stimme zählt, jede Perspektive macht uns stärker. Unsere Leidenschaft treibt uns an, Neues zu wagen und ständig zu wachsen. Klingt nach dir? Dann werde Teil unserer Erfolgsgeschichte.\nAls Key Account Manager/in liegt Dein Fokus auf der Erreichung der übergeordneten Unternehmens-, Geschäftsbereichs- und Funktionsbereichsziele. Du übernimmst die Verantwortung für die Neukundenakquisition sowie für die kontinuierliche Weiterentwicklung der bestehenden Accounts innerhalb von Business Sunrise. Dabei trägst Du aktiv zur nachhaltigen Geschäftsentwicklung und zum Wachstum des Kundenportfolios bei.\nDEINE CHALLENGE:\n•\nProaktive Akquisition von Neukunden sowie Up-/Cross-Selling bei Bestandskunden und Prospects\n•\nAnalyse und Erfassung von Kundenbedürfnissen und Anforderungen\n•\nFührung von Verkaufs- und Vertragsverhandlungen bis zum Abschluss\n•\nErstellung und Sicherstellung der Qualität von Account-Plänen und Forecasts\n•\nPflege und Weiterentwicklung von Kundenbeziehungen zur Sicherstellung der Kundenzufriedenheit\n•\nProaktive Betreuung bei auslaufenden Verträgen und Identifikation von Verlängerungspotenzialen\n•\nVerantwortung für Umsatz-, Ziel- und Budgeterreichung im eigenen Kundenportfolio\nDEINE SKILLS:\n•\nTechnische und/oder betriebswirtschaftliche Aus- oder Weiterbildung\n•\nNachweisbare Erfahrung im Vertrieb komplexer Lösungen (Farmer & Hunter Profil)\n•\nMehrjährige Berufserfahrung in der ICT-Branche (Carrier & Integration)\n•\nFundierte Erfahrung im New Business sowie im Account Management\n•\nErfahrung im Kundensegment \"Medium\" von Vorteil\n•\nStarke Verhandlungs- und Abschlusskompetenz\n•\nSehr gute Deutschkenntnisse, Englisch von Vorteil\nBei Sunrise arbeitest du in einem dynamischen und multinationalen Umfeld, in dem jede Stimme gehört, Perspektiven geteilt und Werte gelebt werden. Vielfalt ist für uns nicht nur ein Programm, sondern Teil unserer DNA. Weil wir unsere Unterschiede feiern, erreichen wir gemeinsam Grosses.\nSunrise ist Partner von «Advance Gender Equality in Business», Träger des Schweizer LGBTI-Labels und mit «Fair-ON-Pay Advanced» für die gleiche Bezahlung gleichwertiger Arbeit für alle zertifiziert.\nBist du bereit für die Herausforderung? Dann werde Teil des Teams und gestalte aktiv unsere Zukunft!\n#ChallengersWanted\nHinweis für Agenturen: Bewerbungsunterlagen, die von Vermittlungsagenturen oder ähnlichen Stellen eingesandt oder hochgeladen werden, sind nicht erwünscht und werden daher nicht berücksichtigt und gelöscht.\n#LI-ST1\n\nInteressé(e) ? Postulez directement sur notre site.",
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    "title": "Senior Acquisition Manager 80-100%",
    "description": "Vous cherchez un emploi de Senior Acquisition Manager 80-100% a Zurich (Headquarter) ? Sunrise GmbH recrute.\n\nAt Sunrise, we think bigger, go further and create new ideas. For us working culture means achieving great things together. It's where respect and innovative ideas combine with real teamwork - every voice counts, every perspective makes us stronger. Our passion spurs us on to try new things and grow continuously. Sound like you? Then join our success story.\nAs a Senior Acquisition Manager, you are responsible for defining and executing the end-to-end acquisition strategy across Mobile, Internet, TV, and Value-Added Services (VAS) for residential customers. You own the acquisition roadmap and ensure strong alignment across all commercial channels and customer touchpoints. In this role, you drive sustainable growth, optimize conversion performance, and ensure a consistent, premium customer experience in line with our challenger positioning in the Swiss market.\nYOUR CHALLENGE:\n•\nOwn and continuously evolve the acquisition strategy and roadmap across all product lines, ensuring alignment with related initiatives (e.g., cross-sell)\n•\nDrive net customer growth by identifying opportunities across segments, products, and channels\n•\nEnsure strong alignment and execution across all key sales channels (retail, indirect partners, tele-channels, and digital)\n•\nDefine, track, and optimize key KPIs such as conversion, cost per acquisition, and acquisition quality\n•\nCollaborate cross-functionally with Sales, Marketing, Customer Care, and CRM/Base Management teams\n•\nDesign and execute targeted acquisition campaigns and offers with consistent positioning across all touchpoints\n•\nOptimize the end-to-end acquisition journey using data and insights to remove friction, improve performance, and ensure compliance with processes, brand, and regulations\nYOUR SKILLS:\n•\nDegree in Business Administration, Marketing, Economics, or a related field\n•\nSeveral years of background in customer acquisition, sales, or commercial roles, ideally within telecommunications or subscription-based industries\n•\nProven track record in managing multi-channel acquisition strategies\n•\nStrong understanding of the Swiss market and competitive landscape is an advantage\n•\nExperience working with retail, indirect channels, and digital sales environments\n•\nStrong analytical skills with a data-driven mindset\n•\nExcellent stakeholder management and communication skills\n•\nFluent in English; German and/or French is a strong advantage\nAt Sunrise, you'll be working in a dynamic and multinational environment where every voice is heard, perspectives are shared and values are lived. Diversity isn't just a program for us, it's part of our DNA. By celebrating our differences, we achieve great things together.\nSunrise has partnered with «Advance - Gender Equality in Business». We've also been awarded the Swiss LGBTI label and «Fair-ON-Pay Advanced» certification as recognition for offering all our employees equal pay for work of equal value.\nReady to rise to the challenge? Then join the team and actively shape our future!\n#ChallengersWanted\nInformation for agencies: Application dossiers sent or uploaded by placement agencies or similar are not desired, will therefore not be considered and will be deleted.\n#LI-SJ1\n\nInteressé(e) ? Postulez directement sur notre site.",
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    "@id": "https://ch-jobs.com/job/customer-experience-manager-80-100-fixed-term-9-months#jobposting",
    "title": "Customer Experience Manager 80-100% (fixed-term, 9 months)",
    "description": "Vous cherchez un emploi de Customer Experience Manager 80-100% (fixed-term, 9 months) a Zürich ? Sunrise GmbH recrute.\n\nRejoignez Sunrise en tant que Customer Background Manager ! Ce rôle valorise la collaboration et l'innovation.\nTâches\n•\nDéfinir les exigences et cartographier les parcours utilisateurs.\n•\nAnalyser et créer la documentation pour les agents et les clients.\n•\nServir de point de contact pour les sujets de service client.\nCompétences\n•\nMinimum 3 ans d'expérience en analyse commerciale ou gestion de projet.\n•\nApproche orientée client avec un esprit d'amélioration des processus.\n•\nExcellentes compétences en communication et en organisation.\nAt Sunrise, we think bigger, go further and create new ideas. For us working culture means achieving great things together. It's where respect and innovative ideas combine with real teamwork - every voice counts, every perspective makes us stronger. Our passion spurs us on to try new things and grow continuously. Sound like you? Then join our success story.\nJoin Our Team as a Customer Expertise Manager! Are you passionate about enhancing customer satisfaction and driving excellence? In this pivotal role, you will elevate our customer parcours professionnel by mapping the end-to-end journey, redesigning and implementing innovative processes, ensuring operational readiness, and spreading the customer's voice within our organization. Apply now and be part of our Customer Journey Excellence team, as part of Flanker Brands organization!\nYOUR CHALLENGE:\n•\nDefine Requirements: Utilize Agile or Waterfall methodologies to map user journeys, identify journey gaps, define project requirements, and lead operational readiness. Translate complex information into clear, written requirements for both technical and non-technical audiences\n•\nDocumentation and Analysis: Review, analyze, and create detailed documentation for business rules and work instructions for our agents. Collaborate with key stakeholders to refine agent training and customer's communication. Create business cases and deep data analysis to identify customer's needs and measure the post go live effect of our activities\n•\nCustomer Service SPOC: Serve as the primary contact for Customer Service topics, offering guidance on requirement coverage, processes, and customer experience impacts. Facilitate, negotiate, and mediate between technical and business teams to ensure decisions, enhance customer satisfaction and operational efficiency\n•\nCustomer Advocacy: Represent the customer's voice within Flanker Brands to continuously improve customer satisfaction\n•\nCross-Functional Collaboration: Work closely with core team members, including Product Managers, Business PMs, IT PMs, trainers, developers, and testers\n•\nGo live Support: Lead User Acceptance Testing (UAT) and business validations to ensure solutions meet business needs and customer expectations\nYOUR SKILLS:\n•\nAt least 3 years of experience in Business Analysis or Process/Project Management, preferably within telecommunications\n•\nExperience working with Agile and/or Waterfall methodologies\n•\nStrong focus on customer parcours professionnel and process improvement with a digital-first mindset\n•\nAnalytical thinker with a proactive, solution-oriented approach and the ability to adapt to changing business needs\n•\nAbility to manage shifting priorities and adapt to evolving directions\n•\nExcellent communication, storytelling, interpersonal, teamwork, and organizational skills, with the ability to engage both technical and business audiences effectively\nAt Sunrise, you'll be working in a dynamic and multinational environment where every voice is heard, perspectives are shared and values are lived. Diversity isn't just a program for us, it's part of our DNA. By celebrating our differences, we achieve great things together.\nSunrise has partnered with «Advance - Gender Equality in Business». We've also been awarded the Swiss LGBTI label and «Fair-ON-Pay Advanced» certification as recognition for offering all our employees equal pay for work of equal value.\nReady to rise to the challenge? Then join the team and actively shape our future!\n#ChallengersWanted\nInformation for agencies: Application dossiers sent or uploaded by placement agencies or similar are not desired, will therefore not be considered and will be deleted.\n#LI-ST1\n\nCe poste est a pourvoir rapidement. Candidatez sans tarder.",
    "datePosted": "2026-05-04",
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