Head of Performance & Talent Management

The L’OCCITANE Group is a leading international manufacturer and retailer of premium and sustainable beauty and wellness products. The Group operates in 90 countries worldwide and has 3,000 retail outlets, including over 1,300 of its own stores. Within its portfolio of premium beauty brands that champion organic and natural ingredients are: L’OCCITANE en Provence, Melvita, Erborian, L’OCCITANE au Brésil, LimeLife by Alcone, ELEMIS, Sol de Janeiro and Vranjes Firenze.With its nature-positive vision and entrepreneurial ethos, L’OCCITANE Group is committed to investing in communities, biodiversity, reducing waste and to finding sustainable solutions to create a better and healthier planet. The mission statement of the Group is: With empowerment we positively impact people and regenerate nature.Born of a simple gesture in 1976, L’Occitane en Provence reveals the living power of flora, where the light of the sun meets the richness of the earth. With advanced expertise, we turn these natural treasures into sensorial, efficient experiences, as sustainable as possible and profoundly inspired by Haute Provencal nature. Our culture is built through everyday moments, how we behave, make decisions and show up for each other.WithTrustas our foundation,Curiosityas our compass,Excellenceas our standard, we create lastingImpactfor the people around us and our planet.Contexte & Mission :Build a fair, forward-looking performance and talent system that recognizes contribution, accelerates development and prepares the Maison for future leadership needs.You will ensure performance, potential, succession and career development operate as one coherent and trusted talent cycle. Acting as a strategic partner to comex members and senior leaders, the Head of Performance & Talent Management strengthens leadership continuity and long-term organizational sustainability.You will be based in Plan-les-Ouates and report to the Culture and People Development Director.Main responsibilities :Performance Management FrameworkDesign and lead the Maison performance review cycle for Retail (to be created from scratch) and Corporate populationsStrengthen a culture of feedback, accountability and meaningful differentiationConnect performance outcomes to development, succession and career decisionsIs the BPO (business project owner) to IT team on all topics relative to performance/talent managementTalent & Succession StrategyOwn and lead succession planning for critical populations (Comex-1 and BU GMs-1) in partnership with the Executive CommitteeDefine succession principles, governance and readiness frameworksFacilitate annual succession reviews and synthesize strategic insightsIdentify pipeline risks and propose targeted development actionsAct as a strategic advisor to senior leaders on bench strength and leadership continuitySuccession Framework & HR EnablementDesign a scalable Maison succession framework applicable across the organizationCreate tools, processes and governance enabling consistent deploymentEnable Regional and Local HRDs to run succession planning aligned with Maison standardsConsolidate and synthesize global succession data for executive visibilityCareer Paths & Development IntegrationDesign and maintain clear career paths for Retail and Corporate populationsAlign performance, development and succession into a coherent talent ecosystemPromote internal progression as a lever of engagement and retentionStrengthen managers’ capability to conduct career and development conversationsImpact Measurement & Continuous ImprovementDefine and track performance and talent KPIsMonitor data quality and talent analytics dashboardsReview outcomes regularly with senior stakeholdersContinuously improve frameworks based on insights and feedbackBudget ManagementManage budget of all owned topicsHow you can fit :10+ years of experience in performance & talent management global positions within an international organizationFluent English required. French is plus.Deep expertise in performance and talent management in complex organizationsExecutive presence and credibilityExcellent communication and synthesis skillsAbility to challenge and influence senior stakeholders constructivelyBalance of fairness, development focus and high performance standardsWhat we offer:As a Living Wage Certified employer, we guarantee that all our compensation practices meet or exceed established living wage and fairness standards.We are committed to continuous learning and professional development to help every employee grow within our organization.Staff Discount to use on all your favorite L’Occitane en Provence products.Parental leave policyContribution to health insurancePermanent contract, full-time position (100%) with travel requiredStarting date : asapL’Occitane en Provence is an equal opportunities employer. One way we act on this is by continuously fostering a more diverse and inclusive workplace and organizational culture. We are committed to building an environment that is free from discrimination and harassment, where everyone feels respected, valued, and able to grow. We seek positive-minded individuals who embody our core behaviors — Trust, Curiosity, Excellence, Impact — and who share our commitment to sustainability. We welcome applications from people of all genders, ages, sexual orientations, ethnicities, backgrounds, religions, beliefs, ability statuses, and all other dimensions of diversity. If you believe your profile is a good match for this position, we invite you to apply even if you don’t fulfil every single listed qualification.