IT Governance & Operations Specialist (m/w/d)

Offre d'emploi : IT Governance & Operations Specialist (m/w/d) -- Generali Versicherungen, Adliswil.

Generali Investments Switzerland Ltd (GIS) is part of the Generali Investments platform. With solid expertise in the management of mutual funds and direct investment portfolios, and thanks to her in-depth understanding of insurance companies' investment restrictions / liabilities and effective risk management approach, GIS will strategically contribute to the growth of the Generali Investments platform.
Your role: Shaping modern IT and data processes in a dynamic environment
GIS is seeking for a committed and tech savvy IT Governance & Operations Specialist that will support the Transformation Office and enjoy taking on responsibility across diverse topics and acting as a central interface between IT, business units and external partners.
This role is aimed at candidates with broad interests, solid technical understanding and the ability to recognize business-related contexts and implement them pragmatically.
IT Governance & Operations Specialist (m/w/d)
MAKING A DIFFERENCE
IN THE JOB.
Navigating real life together.
What to expect
IT Operations, Data & Governance
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Supporting quality and operational management by reviewing relevant SLAs and KPIs.
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Contributing to cloud and security topics as well as to the assessment and management of IT related risks.
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Advancing the data organization by defining responsibilities, establishing clear governance structures and promoting data quality.
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Organizing training sessions and information formats for the introduction of new technologies and to strengthen digital collaboration within the company.
Process optimization & efficiency improvements
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Analyzing existing workflows and identifying optimization potential in processes, tools and interfaces.
* Implementing concrete improvement initiatives in collaboration with IT and business stakeholders.
Outsourcing & partner coordination
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Supporting the coordination of outsourcing activities.
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Conducting due diligence assessments in collaboration with relevant departments.
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Maintaining and further developing professional relationships with external service partners.
Procurement, contract and compliance support
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Contributing to procurement processes and ensuring compliance with internal guidelines.
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Coordinating legally relevant aspects of contracts in alignment with internal experts.
Business continuity & inventory
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Supporting the maintenance and further development of business continuity processes.
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Ensuring the accuracy and proper structuring of the IT inventory.
Digitalization projects
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Contributing to digital transformation initiatives, such as the renewal of the corporate website or other company wide digitalization efforts.
The skills you'll bring
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Degree in (business) informatics or a comparable qualification.
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Approximately 3–5 years of relevant professional experience in IT operations, data management, governance or process optimization.
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Broad technical understanding with interest in IT operations, data management and process design.
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Initial knowledge in cloud technologies, outsourcing or IT risks is an advantage.
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High level of initiative, structured working style and ability to independently prioritize tasks.
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Strong communication skills and enjoyment in collaborating with diverse stakeholders.
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Excellent German and English skills.
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Strong affinity for emerging technologies and hands-on expertise with Artificial Intelligence (AI) and data-driven solutions; ability to identify pragmatic AI use cases to improve processes, data quality and decision-making.
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Familiarity with modern IT systems and tools (e.g. Azure or AWS, ITSM tools such as ServiceNow, data governance solutions, Microsoft 365, Jira) is a strong asset.
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Relevant certifications such as Lean Six Sigma, ITIL, COBIT, and/or cloud certifications are considered a plus; experience in a regulated environment (financial services/insurance) is an advantage.
We offer
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A varied and responsible role with room for personal contribution.
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Direct collaboration with the Transformation Office and insights into strategic initiatives.
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Participation in relevant digitalization and transformation projects.
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Flexible working models as well as attractive development and learning opportunities.
Your benefits
Your office? It's wherever you are! Depending on your workload, you can work up to 60% of your hours remotely – for more flexibility at work and at home.
Whether recreation, travel or training: with 6 weeks of annual leave, you've got plenty of time for you and your interests.
At our company, you're given lots of freedom to make decisions, think creatively and explore your own ideas: you shape your own career.
We support and challenge you – as shown by the wide range of internal training courses we offer to boost your future career.
It's not always easy to balance your job with your private life. That's why we offer the option of working part-time.
Your health is very important to us. At our company, you can keep fit alongside your colleagues in a wide range of sports groups.
Your next step
Do you have any questions about an advertised job, your new team, Generali as an employer or our corporate culture? Sandra will be happy to help. We look forward to receiving your online application.
Sandra
Recruiting & Talent Acquisition Specialist
We, Generali
Generali is committed to equal opportunities. We welcome you regardless of age, gender, gender identity, sexual orientation, origin, ethnicity or religion.
Your salary in this position is aligned with your earned work expertise, your responsibilities within the position and local industry standards.

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