Marketing Retention Manager 80-100%

Sunrise GmbH is looking for a Marketing Retention Manager 80-100% to join the team in .


As a Marketing Retention Manager 80-100%, your key responsibilities will be:

• YOUR CHALLENGE:
• Churn Prevention Strategy – Identify customers with a high risk of churn through data analysis and implement tailored retention campaigns
• Churn Prevention Execution – Conduct briefings, listen in on customer calls, evaluate customer escalations as needed, ensure the quality of the operational campaign. Design, evaluate, and execute special offers and incentives that align with customer needs and company goals
• Customer Segmentation – Develop segmentation strategies to personalize prevention actions and increase offer relevance and effectiveness
• Performance Monitoring – Track the impact of prevention activities and offers; continuously refine strategies based on KPIs and feedback


The ideal candidate profile:

• Formation et expérience en lien avec le poste

• Capacité à travailler en autonomie et en équipe

• Rigueur, ponctualité et sens des responsabilités


Apply now for this Marketing Retention Manager 80-100% position in .