Responsible Funds Desk- Associate-Director

Swissquote Bank est a la recherche d'un(e) Responsible Funds Desk- Associate-Director pour son site de Gland.

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We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to+800'000 clients, through our performant and secured digital platforms.
Our +1400 employees work in a flexible way, without dress code and in multicultural teams.
By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment.Have a look behind the scenes by checking
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We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success.
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Responsible Funds Desk- Associate-Director
As the Associate-Director in the Trading department, you will lead the Funds Desk Trading team. Reporting directly to the Vice-Director, you will be in charge of the supervision of the operational activities and the people management in accordance with your senior management. You will be responsible for overseeing the global execution of clients' orders for online and non-online tradable products, managing orders for High-Net-Worth Individuals (HNWI) clients, and ensuring the smooth operation of trading workflows.
This role involves day-to-day interactions with brokers, counterparties, and as well maintaining client relationships. You will actively participate in projects aimed at improving the trader's environment and contribute to the fulfillment and updating of internal and external processes.
Key responsibilities
Operations management:
Execution of Client Orders:
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Oversee the timely and accurate execution of client orders for both online and non-online tradable products.
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Ensure compliance with regulatory requirements and internal trading policies.
HNWI Client Management:
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Handle working orders for Institutional and High-Net-Worth Individuals (HNWI) clients, ensuring their unique needs and preferences are met.
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Provide personalized support to enhance client satisfaction and loyalty.
Support and Relationship Management:
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Provide support to brokers, counterparties, and maintain positive client relationships.
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Collaborate with internal and external stakeholders to address inquiries and resolve issues promptly.
Project Participation:
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Actively participate in projects aimed at enhancing the trader's environment, implementing new technologies, and improving overall efficiency.
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Lead the implementation of the strategic projects set out by management.
Process Fulfillment and Updates:
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Ensure the fulfillment and regular update of internal and external processes related to equities and derivatives trading.
Lombard Loan Rates:
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Manage the fixing of Lombard loan rates on Funds universe.
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Monitor market trends and collaborate with the team to adjust pledge values accordingly.
Team Management:
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Leading and supporting a team of 3 people:
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Fostering a positive work atmosphere where employees feel motivated, valued, and connected to the team and the organization.
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Promoting collaboration, trust, and cohesion among team members.
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Addressing any potential conflicts among team members to your senior management and/or HR Partner
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Supporting employee growth through training, mentorship, coaching, and advancement opportunities.
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Hiring:
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Leading the recruitment process with your Talent Acquisition Partner
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Ensuring new hires are properly introduced to the team, the organization, its culture, policies, and their specific roles.
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Performance Management:
Setting performance expectations, providing feedback, conducting performance reviews, and addressing any performance issues.
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Conducting under performance process
with the help of your Senior Management and HR Partner.
Qualifications
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Minimum of 5 years track record in Funds Trading
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Previous expertise in a leadership role is a strong advantage
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Very good understanding of trailer fee business
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Fluent in English and French, German would be a plus
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Ability to work under stressful situations
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Strong project management and problem-solving skills
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Ability to prioritize and deliver on multiple tasks in a deadline-driven environment
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Excellent interpersonal skills, results-oriented, team player
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Excellent communication and presentation skills
Chemin de la Crétaux 33 0 Gland

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