Senior Specialist, Customer Engagement, Switzerland 60%

Gi Life Sciences Basel ouvre un poste de Senior Specialist, Customer Engagement, Switzerland 60% a Basel.

Our client, a dynamic pharmaceutical organization, is looking for a new team member for a temporary assignment with an immediate start as:
Your key responsibilities will be:
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Oversee and ensure the successful implementation of customer engagement activities, including congresses, webinars, and digital communications, in line with affiliate plans.
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Ensure compliance with administrative processes related to these activities by collaborating with cross-functional teams and global colleagues.
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Gather and analyze insights through CRM system management and customer data development to support strategic decision-making.
Your responsibilities will also include:
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Provide data analytics support to enhance strategies for internal colleagues and key functions.
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Minimize risk and ensure comprehensive due diligence by negotiating contracts and working closely with internal stakeholders.
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Monitor performance against KPIs and collaborate with distributors to recommend corrective actions as needed.
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Contribute to building Client's Vaccines commercial organization in a dynamic team focused on expanding Client's presence in new markets.
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Adhere to corporate policies and procedures, as well as healthcare laws and regulations.
The key Client Mindsets you'll need to succeed in the role:
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Prioritize the Platform: This role will require a focus on Client's broader responsabilite, ensuring that all activities align with our commitment to pioneering mRNA technology.
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Question the Status Quo: Embrace new ideas and innovative approaches to engage customers in a competitive landscape, helping Client set new standards for customer engagement.
Here's What You'll Need (Minimum Qualifications)
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Bachelor/Master/PhD's Degree with progressive excellence in pharmaceutical/biotech sales, marketing and/or tender management, with a preference for prior experience in vaccines.
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Demonstrated track record of building and driving volume and profitable revenue growth with key corporate or public sector accounts.
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Understanding of the Swiss Healthcare system, of health policy and health care system stakeholders at national, cantonal and local level.
Here's What You'll Bring to the Table (Preferred Qualifications)
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Proven track record in leading customer engagement and value-driven projects, particularly in developing and deploying MVPs.
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Strong customer centric mindset across the various dimensions of the role.
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Understanding of digital tools and softwares to support Client's communication objectives.
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Ability to translate customer insights into actionable value solutions.
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Expertise in project management, particularly in the development and roll-out of new offerings.
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Embracing Client mindsets – especially for dynamic range, digitize everywhere and pivot fearlessly based on new data as well as obsess with learning.
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Fluent in German, with strong business English skills.
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French, Italian or other national language is a plus
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Must be comfortable with ambiguity and a fast-paced, highly dynamic environment that is being defined. in real-time. You should be driven and willing to think creatively and pursue new or novel approaches to business and market development.
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Excellent communication, presentation, collaboration and influencing skills across internal and external stakeholders.
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Excellence in both strategy setting and simultaneous execution.
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A desire to make an impact as part of a high-growth, transformational company that is Bold, Relentless, Curious, and Collaborative.
Don't miss this great opportunity and apply today!
Gi Life Sciences Basel
Frau Andrea Alfonsi
Deputy Branch Manager Life Sciences
+41 61 270 80 20
Write an email

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