Technical Support Analyst

As the premier supplier to our client, a leading commodities company based in Switzerland, Swisslinx is looking for a highly motivated individuals to take on a challenging role as a Technical Support Analyst for a 12-month contract, extension highly likely
Technical Support Analyst
Job description:
Our client is looking for a candidate relatively early in their career, ideally a developer or technically strong application support analyst who wants to broaden their career into a role combining technology, business analyst, product support and AI. that would be a self-starter and be able to take ownership of topics and drive them to completion as well as investigate and make decisions and move things forward.
This is a hands-on technical role working closely with and supporting the Product Owner.
The role will cover a mixture of:
Application support and problem solving
Business analysis and requirements gathering
Technical analysis and investigation
System configuration
SQL scripting and data analysis
Working with AI and Agentic AI to improve how we support and develop the platform
Requirements:
Essential skills / profile:
Strong technical background and aptitude
Exposure to Oracle SQL
Comfortable investigating technical issues across applications and data
Either experience with Agentic AI or, importantly, a genuine interest and willingness to use AI as part of their day-to-day work
Strong communication skills and comfortable engaging directly with users and stakeholders
Beneficial, but not essential:
Experience with Counterparty / Credit Risk and risk mitigation
Business Analysis experience
Previous client- or business-facing experience
Development or scripting experience
Wishes:
If you possess the above attributes, are available to start a new position immediately and looking for a new challenge in an international environment, we look forward to receiving your application!