Workplace Operations Engineer

Rejoignez Bank J. Safra Sarasin en tant qu'ingénieur opérations. Profitez d'un environnement dynamique et d'opportunités de croissance.
Tâches
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Assurez le support de niveau 2 et 3 des services informatiques.
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Améliorez la coordination entre les équipes d'ingénierie et de support.
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Réalisez des rapports de conformité pour l'environnement de travail.
Compétences
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Diplôme en informatique ou apprentissage en informatique requis.
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Connaissance de Microsoft Windows et des outils associés.
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Esprit d'équipe et volonté d'apprendre continuellement.
Your Role
As Workplace Operations Engineer at Bank J. Safra Sarasin you are part of our Workplace Engineering Team and provide Windows Endpoint related infrastructure services. You actively support our projects with a strong commitment to continuous learning and are prepared to assume operational responsibilities within an international context.
Your Responsibilities
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Ensure 2nd and 3rd level support of our services (dispatching, fixing and monitoring using incident management tool)
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Coordinate and improve tasks between Workplace engineering team and 1st-level support enabling increase of first level resolution
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Perform compliance reports (policies, monitoring, patching, endpoint protection, threat protection) in the workplace environment
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Setup and distribute applications on endpoints
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Support the on-call organization as a member
Your Profile
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University degree (university / FH) in Information Technology or completed apprenticeship as Computer Scientist (EFZ), applications from recent college graduates and apprenticeship program graduates are welcome
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2 years of practical experience in the field of Workplace Engineering
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Successful track record in ITIL methodology v3
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Knowledge in Microsoft Windows, CVAD, SCCM, GPOs, AD, and PowerShell is required
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Hands-on mentality and motivation to develop professionally
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Fluency in English; fluency in German is a plus
Your Benefits
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Entrepreneurial spirit in a family owned bank
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Central city office locations across Switzerland
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Above average insurance coverage fully borne by the bank
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Contribution to health insurance and meal allowance
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Global growth strategy and stable environment
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Competitive offering
About us
As a leading sustainable private bank, we offer dynamic and personalized services in investment advisory and asset management for private and institutional clients.Our success depends on the enthusiasm and commitment of our employees and we value each person with their unique technical expertise, professional qualifications and social skills.
We are successfully operating for more than 180 years across 30 locations worldwide and offer our employees the chance to be a part of our success.Our employees are our most valuable asset, we are proud of our unique culture that fosters entrepreneurship and is fueled by a high team spirit andthe positive attitude of each individual. Join our international team and be part of the next chapter of the J. Safra Sarasin Group.