Membership Growth and Club Experience Specialist - DACH (100%)

Description du poste Membership Growth and Club Experience Specialist - DACH (100%) à Witikonerstrasse 15 8032 Zürich

<h3>
People&nbsp;of&nbsp;
Action</h3> <p>
Rotary&nbsp;is&nbsp;a&nbsp;global&nbsp;network&nbsp;of&nbsp;1.2&nbsp;million&nbsp;neighbors,&nbsp;friends,&nbsp;leaders,&nbsp;and&nbsp;problem-solvers&nbsp;who&nbsp;see&nbsp;a&nbsp;world&nbsp;where&nbsp;people&nbsp;unite&nbsp;and&nbsp;take&nbsp;action&nbsp;to&nbsp;create&nbsp;lasting&nbsp;change&nbsp;–&nbsp;across&nbsp;the&nbsp;globe,&nbsp;in&nbsp;our&nbsp;communities,&nbsp;and&nbsp;in&nbsp;ourselves.&nbsp;
For&nbsp;more&nbsp;than&nbsp;120&nbsp;years,&nbsp;
Rotary's&nbsp;people&nbsp;of&nbsp;action&nbsp;have&nbsp;used&nbsp;their&nbsp;passion,&nbsp;energy,&nbsp;and&nbsp;intelligence&nbsp;to&nbsp;advance&nbsp;sustainable&nbsp;projects.&nbsp;</p> <h3>
Rotary’s&nbsp;
Commitment&nbsp;to&nbsp;
Belonging</h3> <p>
At&nbsp;
Rotary,&nbsp;we&nbsp;foster&nbsp;a&nbsp;welcoming&nbsp;environment&nbsp;where&nbsp;all&nbsp;employees&nbsp;are&nbsp;valued&nbsp;and&nbsp;empowered.&nbsp;
We&nbsp;are&nbsp;dedicated&nbsp;to&nbsp;creating&nbsp;meaningful&nbsp;opportunities&nbsp;and&nbsp;supporting&nbsp;the&nbsp;growth&nbsp;and&nbsp;well-being&nbsp;of&nbsp;our&nbsp;team.&nbsp;
Join&nbsp;us&nbsp;in&nbsp;building&nbsp;a&nbsp;world&nbsp;where&nbsp;everyone&nbsp;can&nbsp;unite,&nbsp;take&nbsp;action,&nbsp;and&nbsp;create&nbsp;lasting&nbsp;change.
The&nbsp;
Europe/Africa&nbsp;
Office,&nbsp;located&nbsp;in&nbsp;
Zurich,&nbsp;is&nbsp;part&nbsp;of&nbsp;the&nbsp;
Rotary&nbsp;
International&nbsp;
Secretariat&nbsp;with&nbsp;its&nbsp;headquarters&nbsp;in&nbsp;
Evanston,&nbsp;
Illinois/USA.&nbsp;
The&nbsp;mission&nbsp;of&nbsp;our&nbsp;40&nbsp;employees&nbsp;is&nbsp;to&nbsp;provide&nbsp;efficient,&nbsp;high-quality&nbsp;service&nbsp;to&nbsp;
Rotarians&nbsp;in&nbsp;
Europe,&nbsp;
Africa,&nbsp;and&nbsp;the&nbsp;
Middle&nbsp;
East&nbsp;and&nbsp;to&nbsp;support&nbsp;them&nbsp;in&nbsp;achieving&nbsp;
Rotary’s&nbsp;objectives.&nbsp;</p> <p>
Following&nbsp;an&nbsp;internal&nbsp;rotation,&nbsp;our&nbsp;
Membership&nbsp;
Growth&nbsp;and&nbsp;
Experience&nbsp;
Team&nbsp;in&nbsp;
Zurich&nbsp;has&nbsp;an&nbsp;immediate&nbsp;availability&nbsp;or&nbsp;upon&nbsp;agreement&nbsp;opening&nbsp;for&nbsp;a&nbsp;</p> <h2>
Membership&nbsp;
Growth&nbsp;and&nbsp;
Club&nbsp;
Experience&nbsp;
Specialist&nbsp;-&nbsp;
DACH&nbsp;(100%)</h2> <h3> </h3> <h3> </h3> <h3>
Your&nbsp;
Contributions&nbsp;to&nbsp;the&nbsp;
Team</h3> <ul> <li>
You&nbsp;are&nbsp;responsible&nbsp;for&nbsp;supporting&nbsp;and&nbsp;strengthening&nbsp;the&nbsp;club&nbsp;experience&nbsp;while&nbsp;driving&nbsp;membership&nbsp;growth&nbsp;and&nbsp;retention&nbsp;in&nbsp;<strong>
Germany,&nbsp;
Switzerland,&nbsp;
Austria,&nbsp;and&nbsp;
Liechtenstein</strong>,&nbsp;and&nbsp;you&nbsp;will&nbsp;serve&nbsp;as&nbsp;the&nbsp;primary&nbsp;liaison&nbsp;to&nbsp;district&nbsp;leaders,&nbsp;club&nbsp;presidents,&nbsp;membership&nbsp;chairs,&nbsp;and&nbsp;volunteers&nbsp;for&nbsp;member&nbsp;engagement,&nbsp;attraction,&nbsp;new&nbsp;club&nbsp;development,&nbsp;and&nbsp;public&nbsp;image.</li> <li>
You&nbsp;help&nbsp;guide,&nbsp;train,&nbsp;and&nbsp;support&nbsp;zone,&nbsp;district,&nbsp;and&nbsp;club-level&nbsp;volunteers&nbsp;with&nbsp;innovative&nbsp;ideas,&nbsp;strategies,&nbsp;and&nbsp;resources&nbsp;to&nbsp;advance&nbsp;membership&nbsp;goals,&nbsp;support&nbsp;and&nbsp;strengthen&nbsp;
Rotary&nbsp;and&nbsp;
Rotaract&nbsp;clubs,&nbsp;deliver&nbsp;a&nbsp;valuable&nbsp;club&nbsp;experience,&nbsp;foster&nbsp;member&nbsp;engagement&nbsp;and&nbsp;retention,&nbsp;improve&nbsp;membership&nbsp;diversity,&nbsp;and&nbsp;form&nbsp;new&nbsp;clubs.</li> <li>
You&nbsp;provide&nbsp;guidance&nbsp;and&nbsp;support&nbsp;on&nbsp;member&nbsp;acquisition&nbsp;opportunities&nbsp;through&nbsp;our&nbsp;prospective&nbsp;member&nbsp;programs,&nbsp;events,&nbsp;or&nbsp;projects&nbsp;designed&nbsp;to&nbsp;connect&nbsp;with&nbsp;prospective&nbsp;members.</li> <li>
You&nbsp;are&nbsp;a&nbsp;trusted&nbsp;advisor&nbsp;to&nbsp;club,&nbsp;district,&nbsp;and&nbsp;regional&nbsp;volunteer&nbsp;leaders&nbsp;on&nbsp;governance&nbsp;matters&nbsp;and&nbsp;positive&nbsp;culture-building.</li> <li>
You&nbsp;handle&nbsp;activities&nbsp;to&nbsp;ensure&nbsp;flawless&nbsp;administration.</li> <li>
You&nbsp;guide,&nbsp;engage,&nbsp;and&nbsp;train&nbsp;
Rotarians&nbsp;through&nbsp;facilitated&nbsp;discussions,&nbsp;workshops,&nbsp;and&nbsp;presentations.</li> <li>
Travel&nbsp;to&nbsp;the&nbsp;assigned&nbsp;regions&nbsp;can&nbsp;be&nbsp;expected&nbsp;at&nbsp;least&nbsp;2-3&nbsp;times&nbsp;per&nbsp;year. </li> </ul> <h3>
What&nbsp;you&nbsp;bring</h3> <ul> <li>
A&nbsp;
Bachelor’s&nbsp;degree&nbsp;or&nbsp;equivalent&nbsp;work&nbsp;experience,&nbsp;and&nbsp;at&nbsp;least&nbsp;3-5&nbsp;years&nbsp;in&nbsp;a&nbsp;customer&nbsp;service&nbsp;role·</li> <li> <strong>
Native</strong>&nbsp;<strong>
German-speaker&nbsp;</strong>and&nbsp;<strong>fluency&nbsp;in&nbsp;
English&nbsp;</strong>are&nbsp;essential.&nbsp;
French&nbsp;or&nbsp;another&nbsp;
European&nbsp;language&nbsp;is&nbsp;an&nbsp;asset.</li> <li>
Highly&nbsp;structured&nbsp;and&nbsp;well-organized&nbsp;person&nbsp;who&nbsp;knows&nbsp;how&nbsp;to&nbsp;set&nbsp;priorities&nbsp;with&nbsp;a&nbsp;firm&nbsp;commitment&nbsp;to&nbsp;providing&nbsp;outstanding&nbsp;customer&nbsp;service</li> <li>
Strong&nbsp;team&nbsp;spirit&nbsp;while&nbsp;appreciating&nbsp;working&nbsp;independently</li> <li>
Ability&nbsp;to&nbsp;interact&nbsp;with&nbsp;high-level&nbsp;international&nbsp;business&nbsp;leaders&nbsp;and&nbsp;volunteers&nbsp;in&nbsp;their&nbsp;respective&nbsp;languages&nbsp;and&nbsp;in&nbsp;a&nbsp;culturally&nbsp;sensitive&nbsp;manner</li> <li>
Keen&nbsp;interest&nbsp;in&nbsp;training,&nbsp;facilitated&nbsp;discussions,&nbsp;and&nbsp;other&nbsp;innovative&nbsp;learning/training&nbsp;techniques</li> <li>
Professional&nbsp;demeanor&nbsp;and&nbsp;proven&nbsp;ability&nbsp;in&nbsp;oral&nbsp;and&nbsp;written&nbsp;communications,&nbsp;including&nbsp;public&nbsp;speaking,&nbsp;presentations,&nbsp;and&nbsp;promotional&nbsp;writing</li> <li>
Excellent&nbsp;
MS&nbsp;
Office&nbsp;skills</li> <li>
Keen&nbsp;interest&nbsp;in,&nbsp;and&nbsp;familiarity&nbsp;with,&nbsp;the&nbsp;culture&nbsp;of&nbsp;the&nbsp;assigned&nbsp;regions</li> </ul> <h3>
Are&nbsp;you&nbsp;our&nbsp;new&nbsp;team&nbsp;member?</h3> <p>
As&nbsp;our&nbsp;ideal&nbsp;candidate,&nbsp;you&nbsp;can&nbsp;relate&nbsp;to&nbsp;the&nbsp;following&nbsp;
Self-Leading&nbsp;
Attributes:</p> <ul> <li> <strong>
Engagement</strong>&nbsp;–&nbsp;
You&nbsp;foster&nbsp;relationships&nbsp;by&nbsp;hearing,&nbsp;recognizing,&nbsp;and&nbsp;valuing&nbsp;others</li> <li> <strong>
Communication</strong>&nbsp;–&nbsp;
You&nbsp;are&nbsp;open&nbsp;to&nbsp;receiving&nbsp;ideas&nbsp;from&nbsp;diverse&nbsp;viewpoints&nbsp;and&nbsp;able&nbsp;to&nbsp;communicate&nbsp;messages&nbsp;so&nbsp;that&nbsp;they&nbsp;are&nbsp;universally&nbsp;understood</li> <li> <strong>
Collaboration</strong>&nbsp;–&nbsp;
You&nbsp;build&nbsp;partnerships&nbsp;and&nbsp;work&nbsp;jointly&nbsp;with&nbsp;others&nbsp;to&nbsp;meet&nbsp;shared&nbsp;objectives</li> <li> <strong>
Presence</strong>&nbsp;–&nbsp;
You&nbsp;are&nbsp;able&nbsp;to&nbsp;demonstrate&nbsp;composure&nbsp;and&nbsp;confidence&nbsp;and&nbsp;display&nbsp;a&nbsp;professional&nbsp;presence</li> <li> <strong>
Productivity</strong>&nbsp;–&nbsp;
You&nbsp;strive&nbsp;to&nbsp;produce&nbsp;consistently&nbsp;excellent&nbsp;results&nbsp;that&nbsp;will&nbsp;help&nbsp;
Rotary&nbsp;achieve&nbsp;its&nbsp;goals&nbsp;<strong>
Adaptability</strong>&nbsp;–&nbsp;
You&nbsp;respond&nbsp;to&nbsp;changes&nbsp;with&nbsp;a&nbsp;positive&nbsp;attitude&nbsp;and&nbsp;recognize&nbsp;when&nbsp;to&nbsp;adjust&nbsp;based&nbsp;on&nbsp;the&nbsp;situation</li> <li> <strong>
Innovation</strong>&nbsp;–&nbsp;
You&nbsp;move&nbsp;
Rotary&nbsp;beyond&nbsp;traditional&nbsp;ways&nbsp;of&nbsp;thinking </li> </ul> <h3>
We&nbsp;offer</h3> <ul> <li>
An&nbsp;interesting&nbsp;job&nbsp;opportunity&nbsp;in&nbsp;an&nbsp;inspiring&nbsp;international&nbsp;environment&nbsp;within&nbsp;one&nbsp;of&nbsp;the&nbsp;world’s&nbsp;leading&nbsp;service&nbsp;organizations</li> <li>
Comprehensive&nbsp;social&nbsp;benefits</li> <li>40-hour&nbsp;work&nbsp;week</li> <li>
Flexible&nbsp;working&nbsp;hours</li> <li>5&nbsp;weeks&nbsp;of&nbsp;vacation</li> </ul> <p>
Come&nbsp;and&nbsp;join&nbsp;us&nbsp;–&nbsp;submit&nbsp;your&nbsp;application&nbsp;in&nbsp;<strong>
English</strong>&nbsp;by&nbsp;completing&nbsp;the&nbsp;required&nbsp;form,&nbsp;and&nbsp;include&nbsp;a&nbsp;motivation&nbsp;letter,&nbsp;your&nbsp;curriculum&nbsp;vitae,&nbsp;and&nbsp;reference&nbsp;letters.&nbsp;
We&nbsp;will&nbsp;review&nbsp;the&nbsp;applications&nbsp;and&nbsp;conduct&nbsp;phone&nbsp;interviews&nbsp;on&nbsp;an&nbsp;ongoing&nbsp;basis.</p> <h3>
Kindly&nbsp;note</h3> <p>
Rotary&nbsp;is&nbsp;unable&nbsp;to&nbsp;offer&nbsp;any&nbsp;visa&nbsp;or&nbsp;work&nbsp;permit&nbsp;sponsorship&nbsp;or&nbsp;relocation&nbsp;support&nbsp;for&nbsp;this&nbsp;role.</p> <h3>
Contact</h3> <p>
Ulla&nbsp;
Korsgaard&nbsp;
Larsen,&nbsp;
Manager&nbsp;of&nbsp;
Global&nbsp;
People&nbsp;&amp;&nbsp;
Talent&nbsp;,&nbsp;+41&nbsp;44&nbsp;387&nbsp;7143</p> <p>
Visit&nbsp;www.rotary.org&nbsp;to&nbsp;learn&nbsp;more.</p>