Service Engineer Laser

Switzerland

UNITED MACHINING delivers comprehensive, integrated solutions for manufacturers of precision parts, tools, and mold-making — helping them move seamlessly from idea to finished product. The portfolio includes milling, EDM, laser texturing, laser micromachining, and additive manufacturing machines. Our advanced spindles, automation, tooling, and digitalization solutions are designed to boost productivity, efficiency, and ease of use through intuitive control. Backed by global support and strong local presence, UNITED MACHINING is committed to energy-efficient, safe, and clean manufacturing that drives innovation forward.

Your tasks

• Installation, commissioning, maintenance, and repair of our laser texturing and cutting machines
• Implementation of retrofits, upgrades, and machine conversions
• Identification of optimization potential in close cooperation with Development and 2nd Level Support
• Professional handling, analysis, and documentation of service cases
• Contribution to the creation, review, and improvement of technical documentation and process descriptions
• Occasional support with trade fair setup and dismantling
• Strict adherence to all relevant Advanced Manufacturing safety standards, including particle emissions, laser radiation, contamination control, gas handling, and explosion prevention
• Support in additional functional roles depending on expertise and business needs (e.g., internal trainer, quality initiatives, special technical projects – approx. 10% of working time)

Your profile

• Successfully completed technical vocational training, ideally with further qualification as a certified technician
• Proven experience as a Service Technician in the field of laser machines or comparable high-tech equipment
• Strong customer focus with a structured and independent working style
• High willingness to travel (up to 90%, within Europe and Switzerland)
• Solid MS Office knowledge, strong PC skills in both hardware and software environments
• Languages: English (mandatory) AND fluent German or French
• Strong commitment to delivering outstanding service
• Reliable and responsible team player
• Customer-oriented mindset with strong communication skills
• Independent, structured, solution- and goal-oriented approach to work

Benefits

Your contact

Chiara MILAN
Personnel Specialist
+41 79 101 51 75

Roger-Federer-Allee 7
2504 Biel
Switzerland